Landscaping questions, answered straight

We do both. Digital landscape plans and design concepts come first so you can see the space, then the same team builds the finished landscape. No gap between the drawing and the dirt.

Not always. Smaller jobs can go straight to a fixed quote. Larger renovations usually start with a digital landscape plan so you know exactly what you're getting before anything is built.

Jess walks the property, listens to what you want the space to do, then puts together digital landscape plans and design concepts for you to review before committing to a build. You see the layout, the materials and the planting before anything gets dug up, so there are no surprises once construction starts.

Yes. On new builds we work from the house plans and site levels to plan the landscape around the build, not around what's already in the ground.

It depends on the season and how booked out the crew is at the time, since design work and construction share the same calendar. Get in touch as early as you can once you are thinking about a project, and Jess will tell you honestly what the current wait looks like when you enquire.

Yes. Outdoor entertaining areas, pool surrounds and functional garden zones are part of the design conversation from the start, not an afterthought.

Hardscape is the built structure: retaining, paving, decking. Softscape is everything that grows: turf, garden beds, planting. A good landscape balances both, and we handle the full mix.

Most projects run through excavation and site preparation, retaining walls and structural work, drainage, paving and pathways, then turf, planting and a full clean-up at handover. We manage the whole sequence with one crew, supported by our trusted network of qualified trades.

It depends on the scope. Structural work such as retaining and drainage sets the pace, then paving, turf and planting move quickly at the end. When we quote your project we map the sequence for your property and give you a clear timeline before work starts.

One team manages the whole sequence from excavation to final clean-up, supported by our trusted network of qualified trades. One point of contact, start to finish.

It depends on the scope of the work, the size of any structures and your specific council's rules, so there is no single answer that covers every project. Jess flags anything that looks like it will need approval or certification during the site visit, so you know where you stand before work starts.

Most projects run through excavation and site prep, retaining and structural work, drainage, paving and pathways, then turf, planting and a full clean-up at handover. One crew manages the whole sequence, supported by our trusted network of qualified trades, so nothing falls between different contractors.

Yes. Jobs like combining two blocks, infilling an old pool or reshaping the whole site are handled as one project, the same as any other build.

If your block has a slope, a level change, or soil that's likely to move or erode, a retaining wall is usually the answer. Jess assesses the site and tells you honestly whether you need one.

Steel, timber and block, engineered for sloping Gold Coast blocks. The material comes down to the loads, the drainage and the look you're after, and we advise on site.

It depends on the height of the wall and your council's requirements, which vary across the Gold Coast. We assess this honestly on site and tell you plainly if your wall needs engineering or a permit, rather than guessing over the phone.

This comes down to your council's rules and the specific site conditions, not a single height that applies everywhere. We check what your wall needs during the site visit and build to whatever standard applies, engineered or not.

A well-built retaining wall creates usable, level space on a sloping block, stops erosion, and sets up the garden above and below it properly. It also protects whatever sits above it, from lawn to paving to a driveway, by holding the ground in place through wet weather.

Yes. Demolition of failing brick, timber or block walls is part of the job, like our Parkwood rebuild where the old brick wall came down before an engineered block wall went in.

Yes, it's the part you don't see. Grading and drainage are built in behind every wall we put up, because a wall without proper drainage is a wall that eventually fails.

It depends on the site. Buffalo lawns like our Robina build suit most Gold Coast properties, and we recommend the right variety for your sun, soil and use when we quote.

There is no standard rate, because the turf itself is only one line item alongside soil preparation, grading and edging. We quote the whole job as a fixed price rather than a per-square-metre rate, confirmed in writing within 24 hours of the site visit.

Real turf needs mowing, watering and feeding but stays cooler and keeps growing. Artificial turf needs no mowing and holds its look year round, without the same natural cooling or drainage. We install real turf, talk to Jess about which suits your property.

It depends on the season, the turf variety and how well it is watered while it roots in. Our maintenance rounds can take a new lawn on from day one, and Jess will talk you through what to expect for your specific job when we quote.

Yes. Grading, soil preparation and edging happen first, so the lawn establishes fast and drains properly, then the turf goes down level.

New turf needs regular watering while it roots in and should be kept off until it's established. Our maintenance rounds can take a new lawn on from day one so it never slips.

Yes. Turf installation is offered as its own job, not just as part of a full landscape construction.

Every job is different, and whether supply-only makes sense depends on your site and what you are trying to do. Get in touch and Jess will tell you honestly whether that works for your job, or whether full preparation and installation is the better option.

Paving uses individual units, pavers or stepping stones, laid on a prepared base, giving you pattern and texture options. Concreting is a poured, continuous surface. Both need proper base preparation to last.

Yes. Steppers across lawns and gardens, full paths and paved outdoor areas, all with the same preparation underneath.

Excavation, a compacted base and screeding, all done before a single paver goes down, so the finished surface doesn't move or sink. Falls are set into the base at this stage too, so water runs off the way it should instead of pooling once the paving is laid.

It depends on the area, the base preparation the ground needs and the pattern or material chosen. Structural preparation sets the pace, then laying moves quickly, and we give you a clear timeline for your specific job before work starts.

It depends on whether the original paver or material is still available and how close a match your site needs. Bring photos or details of the existing paving to your enquiry and Jess will tell you honestly what is achievable.

Yes. Decorative pebble and clean steel or timber edging finish every paved run, tying it back into the garden.

Usually it comes down to grading, the direction the ground falls, or a lack of proper drainage underneath. It's something we check and correct as part of any construction project.

Drainage and grading are usually part of a bigger construction project, since they're tied to the levels and structure of the site. Get in touch and Jess can tell you if your job stands alone.

The right system depends on the property, the planting and how the space is used, so we do not run a one-size-fits-all setup. Jess assesses the site and recommends what suits it when we quote, rather than defaulting to a standard package.

It depends on the system and what has gone wrong with it. Get in touch with the details and Jess will tell you honestly whether it is something we can service or repair, or whether it needs a different trade.

Water builds up pressure behind a wall if it can't get out, which is what causes a wall to fail over time. Proper drainage behind the structure is built in on every retaining job we do.

Yes. Waterlogged soil kills root systems and rots garden beds, which is why grading and drainage are sorted before turf or planting goes in.

Yes. Alongside excavators up to 5 tonne we run smaller tight-access machines for backyards and side accesses the big gear can't reach.

Equipment up to 5 tonne, plus smaller machines for the tight-access jobs the bigger gear can't get into. We pick the right size for the site rather than turning up with one machine for every job, so backyards and narrow side accesses are never a reason to say no.

Yes. Site cuts, levelling and trenching are the groundwork under every build we do, preparing the site properly before anything else starts.

Excavation and earthworks involve machinery, so there is some noise while the work is underway, though the scale depends on the machine used and the size of the job. We use the smallest suitable equipment for tight-access sites and keep the disruption to what the job genuinely requires.

It depends on the job and what happens to the material afterward, whether it is reused on site for grading or needs to leave. We factor spoil removal into the scope when we quote, so there are no surprises once work starts.

Yes. Mowing, precision edging, hedging, pruning, weed control, fertilising and green-waste removal, all as one service on a schedule that suits the property. Most of our maintenance clients stay with us long after the first visit.

It depends on the season and the grass type. Most Gold Coast lawns need weekly or fortnightly mowing through the warmer months and less through winter. We set the round to suit your property.

Common causes are compacted soil, pests, over or under watering, and low fertility. Our maintenance rounds pick up on these issues early so they get sorted before they spread.

Yes. Weed control in beds, lawns and along hard edges is part of the standard maintenance service.

Overgrowth brought back under control, beds refreshed, mulch or pebble topped up, and every scrap of green waste removed. It is the full property reset that gets a garden back to a standard we can then hold with a regular round.

Both. Weekly, fortnightly, monthly or one-off, the schedule is set to suit the property.

Yes. Alongside residential rounds we run standing grounds care for commercial sites, body corporate and strata properties, kept at presentation standard on a scheduled program.

DIY works fine if you've got the time and the right gear. A standing round means the same crew knows the property and catches small problems, like drainage or pests, before they turn into expensive ones.

Yes, fertilising is part of the standard maintenance program, timed to the season to keep the lawn and garden beds green. It runs alongside mowing and weed control rather than as a separate call-out, so the property is fed on schedule instead of only when it starts to show.

Yes. Hedge trimming and pruning is part of our regular gardening and mowing service, and can be arranged as a one-off as well.

It depends on the species, the growth rate and how sharp you want the line kept, so there is no single schedule that suits every hedge. We recommend a round when we assess the property, and it can always be adjusted once we see how the hedge responds.

Yes. Hedges, topiary and shrubs are shaped and kept sharp as part of our maintenance work, from street front to poolside.

They leave with the crew. Green waste removal is part of every visit, not an extra.

Yes. Full removals are done by the climbing crew, rigged and brought down in sections where space is tight, then chipped and removed.

It leaves with us. Chipping, clearing and green-waste removal are part of the job, not an extra.

Yes. Pruning and shaping established trees and palms is done by the same climbing crew that handles removals, so the tree is left healthy, not hacked back.

Yes. Stumps are ground out so the space is ready for turf, beds or paving straight after.

It can be, but it depends on the tree, the obstacles around it and the approach the climbing crew takes. Jess assesses the site, the access and what is nearby before scoping the safest method, and will tell you plainly if a job needs a different trade for anything electrical.

There is no standard price, because no two properties are the same. Access, levels, drainage and materials all change the scope, so we inspect the site and give you a fixed quote within 24 hours instead of a guess. Send an enquiry through this page and Jess will organise the visit.

Send an enquiry through this site and Jess will organise a visit, walk the property with you and give you a fixed quote within 24 hours. No prices over the phone, because no two properties are the same.

This depends on the scope of the enquiry and the property, so we would rather confirm it directly than guess here. Send an enquiry through this site and Jess will tell you upfront before any visit is arranged.

Not as a fixed rule. We take on projects across a wide range of sizes, and whether a particular job is a fit depends more on the scope than a minimum spend, so send an enquiry and Jess will tell you honestly if it is something we can help with.

The region inside the three points of our logo: Hope Island to the north, Springbrook and the hinterland to the west, and Tweed Heads to the south. That covers Mermaid Beach, Broadbeach Waters, Mermaid Waters, Robina, Parkwood and the surrounding canal-front suburbs where most of our work is.

Warranty terms depend on the type of work and the materials used, so we would rather confirm exactly what applies to your job than make a blanket claim here. Ask Jess directly during your quote and she will tell you exactly what is covered.